What are the responsibilities and job description for the Medical Assistant position at Resolve Pain Solutions?
Job Title : Medical Assistant Reports To : Office Manager and Nurse Manager Position Overview The Medical Assistant at our Pain Management Clinic and Surgery Procedure Center is a key member of our healthcare team, providing clinical support to ensure the efficient operation of the clinic and the delivery of exceptional patient care. This position requires a blend of technical expertise, compassionate patient interaction, and effective collaboration with healthcare professionals. Core Competencies and Performance Expectations Mission-Driven : Uphold and embody the clinic’s mission, vision, and core values. Professional Excellence : Display outstanding communication, professionalism, and organizational skills. Clinical Expertise : Maintain proficiency in relevant medical competencies, adhering to high standards of patient care. Critical Thinking : Exhibit strong problem-solving, decision-making, and critical thinking capabilities. Minimum Qualifications Education : Graduate of an accredited Medical Assistant program. Experience : A minimum of one year of experience in a clinical or physician’s office setting is preferred. Candidates with six months of clinical experience will also be considered. Skills : Strong interpersonal communication (verbal and written) and relationship-building abilities. Ability to remain calm and professional in high-pressure situations. Knowledge : In-depth understanding of nursing competencies and familiarity with clinic policies and procedures. Proficiency in managing clinical and administrative tasks. Physical Requirements : Ability to perform moderate physical activities, including intermittent exertion, as required for clinical tasks. Key Responsibilities Provide compassionate, patient-centered care by engaging with patients professionally and empathetically. Collaborate with clinical and administrative team members to foster a respectful and supportive work environment. Maintain and update patient records while effectively managing physicians’ schedules. Assist healthcare providers with examinations, treatments, and medical procedures, ensuring all supplies and equipment are prepared and readily available. Communicate test results and provide clear instructions on aftercare procedures to patients. Manage appointment scheduling and triage patient inquiries in a timely and professional manner. Collect and document urine drug screens in accordance with clinic protocols. Ensure compliance with all safety, regulatory, and organizational policies and procedures. Additional Requirements Team Collaboration : Consistently demonstrate courtesy and respect in interactions with patients, staff, and external stakeholders. Customer Service : Deliver a positive patient experience aligned with the clinic’s philosophy of care. Adaptability : Show flexibility and the ability to adapt to the changing needs of the clinic and patients. Powered by JazzHR
