Demo

Physician Liasion

Resolve Pain Solutions
Metairie, LA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/25/2025

Overview:
We are seeking a motivated and resultsdriven Physician Liaison to join our dynamic team at a Louisiana Pain Specialists. The Physician Liaison will act as a key liaison between the clinic and referring physicians, hospitals, and healthcare providers. The ideal candidate will have a strong background in healthcare, excellent communication skills, and a passion for promoting pain management services. This role plays a vital part in building and maintaining relationships that enhance patient referrals and foster long-term partnerships with the medical community.

Key Responsibilities:

  • Relationship Building: Develop and maintain strong, professional relationships with referring physicians, specialists, healthcare providers, and key stakeholders in the community to increase patient referrals to the pain clinic.
  • Communication & Education: Act as the primary point of contact for healthcare providers seeking information about the clinic’s services, treatment options, and specialties. Educate physicians and their teams on the benefits of pain management services offered.
  • Referral Management: Collaborate with referring physicians to ensure seamless communication, timely referral follow-ups, and updates on patient progress to ensure excellent continuity of care.
  • Clinic Representation: Represent the pain clinic at local and regional medical meetings, conferences, and events to promote services and foster partnerships with medical professionals.
  • Marketing & Outreach: Work with the clinic’s marketing team to develop strategies and materials to increase brand awareness and attract referrals from external providers and organizations.
  • Collaboration with Clinic Team: Work closely with physicians, clinical staff, and administrative teams to ensure all patient needs are met and referrals are processed smoothly and efficiently.
  • Performance Tracking: Monitor referral metrics and report on the effectiveness of referral strategies, identifying new opportunities for growth and improvement.
  • Customer Service: Provide exceptional customer service to both referring physicians and patients, addressing concerns and ensuring positive relationships are maintained.

Qualifications:

  • Education & Experience: Bachelor's degree in healthcare, business, marketing, or a related field. A background in healthcare or medical sales is highly preferred. Previous experience in a liaison or relationship management role within the healthcare or pain management industry is a plus.
  • Strong Communication Skills: Excellent verbal and written communication skills with the ability to build rapport with physicians, healthcare professionals, and patients.
  • Interpersonal Skills: Ability to establish and maintain strong relationships with a wide range of medical professionals and organizations.
  • Organizational Skills: Ability to manage multiple priorities, track progress, and maintain accurate records of referral activities.
  • Problem-Solving & Critical Thinking: Strong ability to identify challenges and opportunities within the referral process, offering innovative solutions to drive results.
  • Knowledge of Pain Management: Familiarity with pain management treatments and services is a plus but not required. Ability to quickly learn and communicate complex medical information.
  • Technology Proficiency: Comfortable using CRM software, email, and other digital communication tools to track referrals and manage relationships.

Physical & Environmental Requirements:

  • This position may require occasional travel to meet with healthcare providers and attend events.
  • Work is performed in an office or clinic environment, with occasional meetings outside of the office.

Core Competencies:

  • Ability to work independently while collaborating effectively with the clinic’s medical and administrative teams.
  • Results-driven with a focus on achieving referral and growth targets.
  • Strong presentation and public speaking skills.
  • Customer service-oriented with a patient-first mentality.
  • Ability to thrive in a fast-paced, deadline-driven environment.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
  • Opportunities for career growth and development.
  • Collaborative and supportive team environment.

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