What are the responsibilities and job description for the Medical Office Receptionist position at Resolve Wellness LLC?
Medical Office Receptionist
We are seeking a professional and friendly Medical Office Receptionist to join our healthcare team. As the first point of contact for patients, you will play a vital role in creating a welcoming and efficient environment. The ideal candidate is highly organized, possesses strong customer service and interpersonal skills, and can work independently as well as within a team.
Key Responsibilities:
- Greet and check in patients upon arrival, ensuring all necessary forms and information are collected.
- Obtain and update new patient records, verifying insurance details and medical history.
- Answer phone calls, schedule appointments, and direct inquiries to the appropriate department.
- Handle medical correspondence, including mailing and faxing documents to relevant offices.
- Maintain accurate medical and administrative records in compliance with office policies.
- Ensure a clean, organized, and professional front desk area.
- Assist with administrative tasks such as filing, data entry, and processing payments.
- Uphold patient confidentiality and adhere to HIPAA regulations.
Qualifications & Skills:
- High school diploma or equivalent (Medical office training or certification is a plus).
- Previous experience in a medical office or customer service role preferred.
- Strong communication, organizational, and multitasking abilities.
- Proficiency in electronic medical records (EMR) systems and office software.
- Ability to handle sensitive information with discretion and professionalism.
- A team-oriented mindset with a commitment to excellent patient care.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance options.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
Salary : $20
