What are the responsibilities and job description for the Product Marketing Manager position at Resolve?
About Resolve AI
Resolve is building AI that operates as a Production Engineer. It investigates and resolves incidents, and handles operational tasks enhancing system reliability, and making on-call stress-free.
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Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have 2 successful exits to Splunk and VMware.
We raised a $35M Seed round in September of 2024 from Greylock, Unusual Ventures and a group of AI and tech pioneers, including : Paul Daugherty (CTO at Accenture), Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).
Let’s make machines be on-call for humans, not the other way around.
Mission :
In this role, you will own and execute Resolve AI’s go-to-market strategy, driving product adoption, positioning, and messaging. You will be the voice of the customer, translating product capabilities into compelling narratives that resonate with engineers and technical decision-makers while collaborating with cross-functional teams to enable market success.
Key Outcomes :
Positioning and Messaging : Develop clear, compelling messaging that highlights Resolve AI’s unique value proposition and resonates with both technical users (engineers, SREs) and engineering leaders (CTOs, VPs of Engineering).
Content Creation : Produce impactful content, including technical blogs, product videos, best practices, customer case studies, and thought leadership, to support demand generation and customer education.
Market Activation : Strategize and execute product launches and campaigns to boost awareness, drive adoption, and achieve significant pipeline and revenue growth.
Sales Enablement : Partner with sales teams to develop training materials, pitch decks, and tools that improve sales effectiveness and accelerate deal cycles.
Customer Insights : Conduct market research, gather competitive intelligence, and synthesize customer feedback to inform product strategy and marketing initiatives.
Competencies :
Customer-Centric : Deep empathy for customer needs, translating technical capabilities into clear, impactful narratives.
Storytelling : Exceptional ability to craft compelling stories that communicate the product’s value and differentiate it in the market.
Collaborative : Proven success partnering with cross-functional teams, including product, engineering, sales, and demand generation, to achieve business goals.
Strategic and Tactical : Able to think strategically about market positioning while rolling up your sleeves to execute campaigns and deliver results.
Data-Driven : Comfortable using analytics and metrics to inform decisions, measure performance, and refine strategies.
Adaptable : Thrive in a fast-paced, startup environment, quickly iterating to address new opportunities and challenges.
Preferred Experience :
5 years in product marketing, product management, or a related role in B2B SaaS, enterprise software, or AI.
Experience marketing to technical audiences, such as engineers, SREs, and developers, as well as engineering decision-makers.
Proven track record of launching products and executing successful go-to-market campaigns.
Strong understanding of marketing analytics, competitive analysis, and customer research.
Why Join Resolve AI?
Accelerate Your Career : Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.
Shape Agentic AI’s Future : Help build the next frontier in enterprise software and define its transformative impact.
Make a Real Impact : Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
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