Job Description
Job Description
Description The Senior People Operations Manager will lead the values-driven growth of our team in the coming years, bottom-lining core parts of our work ranging from recruitment and strategizing for diverse workforce development to retention and navigating our company's growth.
A successful Senior People Operations Manager must be :
- A competent communicator - able to facilitate challenging individual and group discussions
- A quick learner, who is curious to take on the challenges and opportunities that come with working in a start-up environment and building out new scopes for the role
- A strong judge of character with an eye for talent
- Highly organized, detail-oriented, and effective in moving complex projects from concept to completion across teams
Responsibilities
Recruitment & Hiring (25%)
Maintain and develop new channel relationships to recruit highly qualified candidatesWork with team leaders to develop hiring plans well in advance of needs that anticipate capacity shortagesOversee the hiring process in collaboration with hiring supervisorsCoordinate new staff onboarding and training with hiring supervisorsBuild a pool of talented individuals for ongoing as well as upcoming hiring needsHuman Resource Operations and Administration (20%)
Employee Handbook : Ensure Handbook policies are up to date and compliant with relevant state and federal laws. Help draft language for policy changes based on Management Team input. Communicate changes and solicit feedback from the team on company policy changesSupport planning and implementation for staff retreatsMaintain a database with compensation and benefi ts being offered by peers organizations; evaluate Resonant's salary offerings on a rolling basisConduct employee exit processManage monthly ordering of offi ce materials including coffee, snacks, bathroom supplies, etc.Coordinate with external cleaning company and contractorsSupervisor Training and Support (25%)
Ensure that employee quarterly and annual reviews are happening and that performance is being assessed with consistent standards across the teamProvide input to supervisors on how to give effective specific feedbackSupport supervisors in identifying early when someone is excelling or falling short in their roleWork with Mgmt team to lead some of the supervisor team trainingsPrepare clear, detailed materials for training supervisors on new skills and processesEmployee Well-being and Retention (15%)
Meet with team members to identify areas to improve employee wellbeing and retentionConduct Employee Wellbeing Surveys, analyze results, and make recommendations for the MGMT Team and Employee Owner groupProfessional Development : develop professional learning and development opportunities, maintain a database with resources for professional development for each core team, track professional development budget expenses across the team. Play an active role in encouraging staff to continue to learn and grow using resources both within and outside of the CompanyDesign retention strategies and improve policy and workplace experience to achieve this goalSuggest and implement new processes and communication channels to address employee needs and concernsEquity & Inclusion (15%)
Work with company leaders to maintain a culture of inclusion - including work with external consultantsCoordinate Company Culture Working GroupWork with peer organizations on strategies to improve workplace diversity in the Solar industry in the Northeast (e.g. Browning the Green Space)Requirements
Education : Bachelor's Degree or equivalent preferred, but not required with sufficient experience and demonstrated excellence in required capacities
Experience :
Minimum 5 years experience in human resource managementPreferred 3 years of direct supervisory experiencePreferred experience with talent acquisition representing the employerPreferred direct work experience in workplace diversity, equity, and inclusionPreference for experience working at a smaller organization : start-ups, nonprofits, or worker-owned companies.Language : English (native / fluent required)
Computer Skills : Google Drive suites, and Microsoft Office. Excel proficiency is a requirement
Commute : Office expectation is in-person for the first three months and 3 days per week afterwards; opportunity to work up to 6 weeks fully remote per year and flexibility for health-related concerns
Availability : 35-40 hours / week, 9-5 PM, Monday-Friday with an hour for lunch
70,000 - $80,000
Boston Project Manager Pay Range
90,000—$115,000 USD
Salary : $90,000 - $115,000
