Resort General Manager

The General Manager is responsible for all aspects of resort operations and will be experienced in all aspects of hospitality management; (services include guest relations, human resource management, hotel/resort/timeshare operations) with proven leadership skills. Great Benefits Package!!

Essential Duties and Responsibilities

• Responsible for all aspects of operations for property managed by Resort MC Group.
• Manage, direct and complete assigned duties as directed.
• Coordinate, monitor and enforce policy and procedures for all resort staff.
• Prepare budget and forecasts for respective properties.
• Summarize monthly activities to Board of Directors.
• Conduct monthly review of all unresolved “Action List” items and report on status of completion.
• Provide detailed financials summaries to Board of Directors each month.
• Direct actions of the Assistant General Manager, Maintenance and Housekeeping department managers, along with all other assigned resort employees.
• Acting as representative of Resort MC Group, coordinating communications between President/CEO with Board of Directors.
• Communicate with Corporate office to coordinate expected financial requirements.
• Process and submit bi-monthly payroll.
• Process all new hire packets.
• Negotiate and monitor contracts/leases between resort(s) and vendors.
• Develop guest service programs to enhance the ownership experience.
• Administer Guest Appreciation Day each week.
• Coordinate monthly & annual Board meetings, prepare agenda, and hire catering for functions.
• Must perform multi-purpose tasking within the guidelines set forth by Resort MC Group.
• Provides training and assistance to all Resort MC Group employees.
• Ability to travel on company business to assist in offsite training with support and/or transitions if needed.
• Comply with all company policies and procedures.
• Comply and enforce all Board approved and mandated resort “Rules & Regulations”.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in Hospitality Management, Business Management or related field.
• Three (3) years management experience in a vacation ownership, resort or hotel setting preferred.
• Must possess all required State Property Management licenses or ability to acquire within six (6) months from date of employment.
• Strong organization, oral and written communication skills.
• Ability to work independently and manage multiple projects and deadlines.
• Strong leadership skills.
• Critical thinking, coordination, problem solving, observation, time management, social awareness, and persuasion.
• Manage, direct and complete assigned duties as directed.
• Ability to lift 35 pounds.
• Ability to sit or stand for extended periods of time.
• Strong computer aptitude, which includes expertise with MS Excel and Word.
• Analytical skills with particular attention to detail.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift

Education:

• Bachelor's (Preferred)

Experience:

• Resort Management: 2 years (Preferred)

Ability to Commute:

• Virginia Beach, VA 23451 (Required)

Ability to Relocate:

• Virginia Beach, VA 23451: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000