What are the responsibilities and job description for the Senior Business Operations Associate position at ResortPass?
About the company
ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape - without ever leaving town. If you're moved to contribute to our vision, we'd love your help.
Our growing team of innovative tech and hospitality experts has partnered with over 1,800 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We've connected over 3 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.
About the role
The Senior Business Operations Associate will be a strategic partner across the business who gets into the weeds of our data. You are comfortable in both generating insights and working with stakeholders to implement your proposed solutions. You have strong technical skills but also can communicate effectively with stakeholders across the organization, including senior management.
We are looking for someone who is located in or near the NYC area, as this role will be in person at our NYC headquarters. The base salary for this role will range from $130,000 - $160,000 per year, and will be eligible for equity, commensurate with experience.
What you'll do
- Analyze trends and underlying issues within the business; you will be responsible for understanding impacts in a multi-sided marketplace
- Effectively communicate learnings and recommendations to key stakeholders; you will collaborate with stakeholders from across the organization to develop and deliver on your roadmap
- Drive improvements in our operations with stakeholders across marketing, sales, account management, etc.
- Collaborate with leadership to drive strategic and financial planning for the business
- Prepare board materials and similar presentations
Your experience
We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
Marketplace experience
Benefits
Salary : $130,000 - $160,000
