EXEC DIR PLAYER DEVELOPMENT

Responsibilities

• Develop new mid-level and high-end business for Resorts.• Through direct and telemarketing techniques, re-activates inactive mid-level and above players.• Attends to customer needs and issues complimentaries consistent with company policy. Coordinates arrangements for customer’s visits as appropriate.• Actively seeks new players through networking and maintains relationships with existing customers to increase trip frequency.• Maintains awareness of competitive trends in industry and reports such to management.• Make recommendations for change when appropriate.• Attains annual profitability goals as defined by the department from time to time on a consistent basis, as designed from year to year.• Make recommendations for Special Events/Promotions.• Implements procedures to ensure adequate communication of information.• Periodically reviews property complimentary guidelines to ensure they are competitive in the industry and make recommendations when appropriate. Assists in the development and implements policies and procedures to ensure proper dissemination of complimentaries.• Reviews complimentary exception reports of reporting departments to ensure they are warranted.• Promotes positive public relations.• Performs other duties as assigned.

Qualifications

• College degree (may substitute additional experience for degree).
• Minimum of two (2) years experience in Player Development.
• Understanding of player development and comping philosophy.

Essential Functions

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

(F) Standing

(F) Walking

(F) Sitting

(N) Kneeling

(N) Running

(N) Lifting                                                                                  Max Weight: n/a      

(N) Pushing                                                                               Max Weight: n/a    

(N) Pulling                                                                                 Max Weight: n/a    

(N) Carrying                                                                              Max Weight: n/a     

(N) Bending

(N) Stooping

(F) Climbing Stairs

(N) Climbing Ladders                                                              Max Height: n/a

(N) Working at a Height Level Above The Floor                      Max Height: n/a

(C) Finger Dexterity

(C) Full Use of Both Hands

(N) Crawling

(N) Balancing

(N) Throwing

(N) Twisting

(N) Reaching                                                                          Max Height: n/a

(N) Driving

(N) Working On or With Moving Machinery

(N) Working at Rapid Work Speed

(N) Working in Isolation

(C) Working Around People

(C) Hearing Conversation

(C) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(C) Seeing Far

(N) Seeing – Depth Perception

(N) Seeing - Color Vision

ESSENTIAL MENTAL FUNCTIONS

(C) Writing English

(C) Reading English

(C) Speaking English

(C) Working under Pressure/Stress

(C) Speaking With Guests/Customers

(C) Speaking With Employees

(C) Working with Basic Math Skills

(C) Making Decisions Based On Facts

(C) Making Decisions Based On Data

(C) Making Decisions Based On Personal Judgment

(C) Making Accurate Measurements According To Set Standards

(O) Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

(O) Working under Close Supervision

(F) Working under Minimal Supervision

(C) Working and Interacting With Management in a Professional and Courteous Manner

(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(C) Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(N) Working Outside

(C) Working in a Fast Paced Environment

(N) Exposed To Chemicals Describe:

(N) Exposed To Dust, Fumes, Gases, Describe:

(F) Exposed To Smoke

(F) Exposed To Excessive Noise

(O) Working in Dimly Lit Areas

(N) Working in Sudden Marked Changes of Temperature and Humidity

Key

Not Applicable          (N)

Occasional                (O) Under 2 hours

Frequent                    (F) 2 hours to 5 hours

Constant                    (C) more than 5 hours