What are the responsibilities and job description for the Shift Manager F&B position at Resorts World Hudson Valley?
Essential Functions
- Works as a member of a cohesive management team that supports each other’s decisions and presents a united front to the staff.
- Functions as a role model to staff as well as to junior managers.
- Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee.
- Develops new ways to increase guest counts.
- Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments.
- Works with the management team to determine appropriate staffing levels.
- Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential.
- Works towards maximizing sales and optimizing profits through the management of all cost centers.
- Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met.
- Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential.
- Maintains the cleanliness and organization of the restaurant throughout each shift.
- Communicates positively about the restaurants and has an attitude of success.
- Creates an environment where people want to work and feel comfortable working.
- Operates well with other managers, in terms of consistency, consensus on issues and flexibility.
Performs other tasks as assigned.
