Porter - Office

ESSENTIAL DUTIES & RESPONSIBILITIES:

Includes the following. Other duties may be assigned.

• Empty and clean all ashtrays
• Empty, clean and reline as necessary all wastebaskets
• Clean all cigarette urns. Screen sand and replace sand as necessary
• Sweep, dust and damp mop composition floors
• Dust all desk, tables, files, cabinets, chairs and horizontal surfaces and clean glass tops.
• Dust all desk accessories (including, without limitation telephones) and replace same in proper place.
• Vacuum all carpets
• Occasional spotting may be required to be cleaned at tenant requests.
• Damp mop spillage.
• Remove bagged and tied trash to designated areas.
• Spot clean light switches, woodwork, doors, horizontal and vertical surfaces to remove fingerprints, smudges and stains.
• Clean and polish drinking fountains.
• Spot clean interior glass and partition glass.
• Dust all paneling doors and wood base with appropriate cleaning products.
• Dust picture frames
• Damp wipe all vinyl base.
• Dust door tops, tops of partitions, high ledges, high files, ventilating, air conditioning outlets and return air grills.
• Dust blinds.
• Thoroughly clean assigned bathrooms.
• Maintain garage areas.
• Empty and wipe out all waste paper containers. Wash as necessary.
• Polish all mirrors
• Clean and polish all lavatory fixtures including plumbing fixtures.
• Keep sinks, toilet bowls, and urinals free of scale and stains at all times
• Wash and sanitize underside and tops of toilet seats, toilet fixtures, and compartments
• Refill soap, towel, and tissue dispensers
• Clean basins and spot clean walls, light switches and doors.
• Mop all lavatory floors with disinfectant using clean mop
• Rinsing thoroughly to prevent streaking
• Dust all horizontal surfaces. Wash all restroom partitions and doors on both sides.
• Empty, clean and disinfect sanitary napkin disposal

Standards

• Vacuuming should only be done when area is closed or during low traffic periods
• Report all blown lights immediately
• Report any security or maintenance problems immediately
• Restrooms are to be checked and cleaned at regular intervals.
• Wet floor signs are to be posted when mopping
• Any problems should be brought to the attention of the Housekeeping Supervisor immediately

Procedures

• Pick up and dispose of debris
• Empty trash cans
• Clear cobwebs
• Dust furniture and vacuum these areas daily
• Mop Desire floor
• Scrub and hose sidewalks
• Vacuum carpet in Offices
• Clean all restroom urinals, toilets, mirrors, floors

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.       

• Personnel must be finger printed and receive a thorough background check and security screening prior to being assigned to the property.
• Personnel assigned to tasks that bring them into direct contact with the public or guests must be outgoing, courteous, and have a pleasant personality which allows them to be comfortable while working in contact with the public and serving as goodwill ambassadors to the public.
• Personnel will be cross trained by the contractor to facilitate personnel scheduling and accommodate reassignments.

WORK EXPERIENCE & EDUCATION REQUIREMENTS:

• High School Diploma preferred.  Six months - one year housekeeping experience required.  Customer service experience preferred.
• Must be able to communicate with guests, customers, supervisor and fellow employees.

OTHER:

Assimilate into The Hilton Family Values and culture through understanding, supporting and participating in all elements of Blue Energy. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Hilton/Resorts World Omni, LLC is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel

Grooming:  All employees must maintain a neat, clean, and well-groomed appearance (specific standards available as per company’s handbook).