Systems Administrator

Essential Duties / Core Competencies :

• Work on maintaining best practices, as well as maintaining, trace system failures and research possible solutions.
• Assist other Help Desk staff when deploying new software and upgrade installations.
• Complete regular backups and performs data recovery, assists in workstation life cycle rotations, monitors servers, works with other administrators to minimize downtime, and prevent data corruption.
• Provide remote support and escalates issues to supervisors as needed.
• Provide training for teams in other departments.
• Serve as Level 2 support to the Help Desk team.
• Answer technology questions as needed, completing administrative tasks when required, and fill out documentation when requesting new inventory.
• Follow specific company procedures when handling financial or identity data.
• Promote positive public and employee relations.
• Perform other duties as assigned.

Work / Educational Experience :

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands :

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and varied instances of standing / walking.

Language Skills :

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability :

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference. Ability to create, read and analyze spread sheets of statistical data. Ability to decipher various reports and maintains reports upon request.