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Floor Manager Facilities (Substitute)

Resorts World NYC
Jamaica, NY Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 3/23/2025

The Facilities Floor Manager is responsible for assisting the Director of Facilities and Facilities Manager in ensuring the proper operations of all facility related operations; interviewing, recommending hire, directing, assigning work duties and responsibilities, scheduling, ordering, supervising, training, discipline and development of employees; and monitoring for compliance with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations as well as all union guidelines. 

Essential Duties and Responsibilities

  • Maintain the building and grounds, direct employees and oversee the upkeep of equipment and supplies.
  • Assist with oversight of companywide work orders throughout the property
  • Conduct daily pre-shift and training to communicate updates and company policy using established protocols
  • Supervise subordinate staff, performing activities such as assigning work, evaluating performance and administers disciplinary actions.
  • Adjust shift schedules for call outs, vacations, and other paid time off
  • Conduct property inspection walks including on all casino floors and outside property and submits detailed report.
  • Plan and coordinate all installations and refurbishments.
  • Managing the upkeep of equipment and supplies to meet health and safety standards
  • Execute equipment audits and record taking policies.
  • Ensure employees are trained to work safely and efficiently within current regulatory guidelines.
  • Monitor and report risk and safety concerns to ensure a safe environment for both employees and guests.
  • Promote positive public and employee relations.
  • Present oneself in a neat and clean appearance at all times.
  • Perform other duties as assigned.
  • Should have knowledge of electrical, plumbing and carpentry skills.

 

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.

 

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

 

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

 

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

 

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Must have the ability to maintain discretion and confidentiality.

 

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is typically moderate. When on the casino, kitchen, restaurant or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.

 

Education and/or Experience:

  • Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations
  • Associate’s Degree in Facilities Maintenance or closely related field
    • OR Two (2) years’ experience in a facilities supervisor position or equivalent
  • Five (5) years’ related work experience in a facilities setting required

 

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