What are the responsibilities and job description for the Shift Mgr EVS &Stewarding (Supervising Back of House/Front of House Cleaning personnel) position at Resorts World NYC?
Essential Functions:
- Assigns duties to department employees and inspect their work to ensure that standards are maintained.
- Maintains sanitation levels of all kitchen areas in accordance with health department regulations.
- Conducts detailed inspections of public areas daily.
- Inspects all EVS and stewarding areas for cleanliness and maintenance.
- Trains and develops EVS and stewarding staff.
- Prioritizes areas and proper rotation of cleaning throughout the day.
- Performs coaching and counseling as well as progressive discipline.
- Coordinates and inspects preventative maintenance and general cleaning.
- Issues supplies and equipment to workers and oversee proper usage.
- Ensure employees are trained to work safely and efficiently within current regulatory guidelines.
- Prepare, maintain, and submit essential paperwork and reports.
- Demonstrate a thorough working knowledge of all chemicals and equipment used by the department.
- Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
- Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
- Participates in training new hires and monitor their progress.
- Performs other tasks as assigned.
Core Competencies:
- Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
- Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success
- Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
- Demonstrates the courage and initiative to present new ideas and perspective to create positive results
- Exhibits respectful consideration of viewpoints, situations and others
- Puts the guest at the forefront of every decision
Essential Requirements:
- Strong supervisory and communication skills
- Ability to work independently.
- Excellent time management skills.
- Good communication skills.
- Ability to be on your feet and alert for extended periods of time
- Able to work in fast paced environment.
- Working knowledge of Microsoft Office
- Strong Organizational skills and demonstrated problem solving skills
