What are the responsibilities and job description for the Program Manager position at Resource Informatics Group, Inc?
Role: Program Manager
Duration: 12 Months Contract (Independent visa holders preferred)
Location: Atlanta, GA (Hybrid – Locals Preferred)
Rate - $Market All inclusive
Note: Transportation/Rails background is must
SAFe certification is must .
Essential Duties and Responsibilities:
1. Program Management and Delivery:
o Manage all aspects of a software product development program of $5M. Direct the activities of two Project Managers charged with executing subprojects under the program
o Lead the end-to-end planning and execution of complex technology projects within the SDLC, ensuring timely and cost-effective delivery of high-quality features and solutions
o Drive alignment of roadmaps while assessing, communicating, and mitigating risks and dependencies across delivery streams and portfolios
o Under the general direction of the Project Management Office, create, manage, and complete a cross-functional program plan composed of sub projects, all to be successfully executed within costs, timelines, and quality by internal resources and third-party development resources
2. Team Leadership:
o Coordinate with IntelliTrans’ product management, release, IT, marketing, sales, and support teams to create a seamless transition from project initiation to implementation and support, including defining and controlling program and project scope and objectives
o Manage multiple onshore and offshore Agile development teams, fostering a culture of collaboration and accountability
o Establishes and build strong working relationships with senior leadership, stakeholders, and resource teams, to ensure the successful delivery of Intellitrans products using a wide-ranging experience, professional concepts, and company objectives to resolve complex issues in creative and effective ways
3. Metrics and Reporting:
o Able to demonstrate the progress of the roadmap, program, and projects, and effective use of resources through Earned Value and key delivery gates
o Use consistent metrics to assess risks, inform prioritization, and support decision-making processes
o Provides regular status reports, dashboards, and a regular cadence of meetings to stakeholders and resource teams
Qualifications:
1. Experience:
o 8 years of hands-on experience managing complex technology projects with multiple development teams on programs of $5M or above
o Strong technical background, preferably with prior experience in software engineering, DevOps, or IT project management
o 5 years’ experience and deep understanding of the SDLC, Scrum methodologies, and scaled Agile practices
o Highly organized with advanced problem-solving skills, expertise w/Excel, MS Office, and Smartsheet (including advanced reports and dashboards in Smartsheet)
o Advanced abilities at PowerPoint presentations for senior leadership
o Expertise at modeling project costs, capacity, hours consumed, budget and Project P/L (using Earned Value Concepts)
o Expertise at controlling overall program management in Jira, MS Teams and Smartsheet
2. Leadership Skills:
o Experience managing onshore-offshore delivery models in an Agile environment
o Demonstrated ability to drive governance, manage dependencies, and optimize organizational delivery
o Exceptional communication skills to interact effectively with project sponsors, technical project managers, and cross-functional teams including writing, speaking, presenting, and listening skills
o Strong coaching skills to enable senior leadership and resource teams to resolve issues and align program performance with organizational goals
3. Education:
o Typically requires a minimum of 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree; or equivalent experience as a Program Lead on Technology based portfolios
o PMI PMP or SAFe Certification or equivalent Project Management Certification
4. Preferred Experience:
o Direct experience with managing freight movement, intermodal transport, or Supply Chain Logistics in addition to experience in software architecture, system integrations, and cloud-based applications within an enterprise SaaS solution
