Director of Project Management

Job Description

Primary Job Duties and Tasks

The activities this candidate will be tasked with include, but are not limited to the following :

• Overall Responsibilities : Directs, manages, plans, and leads a team of programmatic staff responsible for executing vision, system requirements, change management, training of field staff, and successful implementation of a new case management information system.
• Requirements Management : Development, refinement, and finalization of system requirements. This includes crafting a visionary blueprint that balances innovative solutions with adherence to federal and statutory mandates. Leads team to collect detailed functional and non-functional requirements from various stakeholders. Analyze these requirements to understand their impact on business processes and system design.
• Leadership and Team Management : Provide exemplary leadership to a team comprising specialized leads in Programmatic, Change Management, and Training domains. Foster a culture of excellence and collaboration, guiding the team towards achieving strategic objectives.
• Stakeholder Engagement : Strategically engage with partners and external stakeholders, ensuring their meaningful involvement in the system's evolution. Spearhead initiatives to gather and integrate their insights, thereby enriching the system's design and functionality. Provide consistent updates to community stakeholders in a variety of mediums.
• Advocacy and Representation : Champion the representation of Child Welfare programmatic and practice perspectives within the project framework. Advocate for these perspectives, ensuring they are integral to the project's vision and execution.
• Communication and Liaison : Act as the principal liaison and communication conduit between the Assistant Secretary of Child Welfare, the IT department, PMO, and the System Integrator Vendor. Ensuring a seamless flow of information and alignment of strategic intentions across all entities and advocacy and execution for programmatic goals.
• Training and Development Develop a comprehensive training strategy that addresses the needs of different user groups within the organization. Design and develop training materials, including manuals, online courses, and workshops. Conduct training sessions and evaluate their effectiveness to ensure users are competent in using the new system.

Additional Duties :

Specific Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas :

Child Welfare or CCWIS experience (Preferred)

General Knowledge, Skills and Abilities (KSAs)

The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas :

Communication : Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. Customer Service : Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. Decision Making : Makes sound, well-informed, and objective decisions. Flexibility : Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal : Shows friendliness, courtesy, understanding, and politeness to others. Leadership : Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations. Problem Solving : Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly. Team Building : Encourages, inspires, and guides others toward accomplishing the common goal.

Education and Certifications

Education : Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required)