What are the responsibilities and job description for the Order Engineer position at Resource Label Group, Inc?
Overview
Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With locations across the U.S. and Canada, Resource Label Group provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.
Resource Label Group is seeking an Order Engineer to join our team. The individual will leverage available information to maintain complete and accurate job-specific records within the ERP system, thereby aiding manufacturing in producing items that meet customer specifications. Additionally, this role supports multiple departments in product development/project management and analyzes the accuracy of job cost estimates.
The Order Engineer will support Customer Service and Manufacturing, ensuring job-specific information is accurate to job estimate and manufacturing design intent. This role involves understanding customer needs and manufacturing capabilities, creating ERP components, allocating materials, and providing pricing and purchasing support. The Order Engineer will also work closely with Manufacturing to correct errors and stay updated on new processes and technologies.
Responsibilities
Serve as the central point for reviewing customer service created job tickets for accuracy, and ensures the collection and implementation of corrections or changes requested by the shop floor or quality control.
Design, develop, and enhance RFID, flexographic, and digital print products.
Partner with various departments to ensure product quality, efficiency, and compliance with industry standards.
Lead product development projects and leverage internal technical support to ensure design feasibility.
Support Operations by analyzing job cost and revenue performance data to identify discrepancies and areas for improvement. This includes comparing actual job costs and revenues against estimates, generating detailed performance reports, and presenting findings to stakeholders.
Work closely with the Estimating team to review and update job cost estimates based on performance analysis, ensuring future estimates are more accurate.
Carry out all duties in strict adherence to the documented Quality Management System, ensuring that every task aligns with established protocols and standards.
Maintain compliance with any third-party certifications, upholding the integrity and credibility of these certifications through meticulous attention to detail and adherence to specified guidelines.
Adhere to lean and 5S methodologies within their work areas to promote efficiency, organization, and continuous improvement. Additionally, the role is expected to comply with any and all safety, HR, and job specific training requirements.
Qualifications
Bachelor’s degree with a minimum two (2) related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively.
Demonstrate proficiency in computer skills, software systems, and ERP
Capable of learning new systems and automated workflows
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must have a solid working knowledge of Microsoft Office applications including Work, Excel, PowerPoint and Outlook.
