What are the responsibilities and job description for the Academic Coordinator position at Resource Logistics Inc.?
COMPLETE JOB DESCRIPTION IS BELOW FOR YOUR REVIEW:
Job Title: Senior Program Coordinator
Job Location: Boston, MA 02215
Job Duration: 5 Months (Possible Extension)
Hybrid-3 days remote/2 days on-site
Preferably Wednesday Onsite
Key Responsibilities:
- Assist with daily operations, class schedule updates, and room management in the SIS.
- Share room availability for weekends, intersessions, and holidays.
- Handle service tickets/emails, relocate classes for closures or priority events.
- Act as a liaison between Curriculum/Room Management and the community.
- Resolve scheduling conflicts, communicate policies, and create reports for Facilities and IT.
- Proofread course offerings, analyze for policy alignment, and ensure document accuracy.
Requirements:
- Bachelor’s Degree and 1-2 years of relevant experience.
- Customer service skills preferred; room scheduling software experience a plus.
Skills:
- Strong verbal and written communication.
- Detail-oriented with excellent data entry and scheduling skills.
- Ability to prioritize, multitask, and work under pressure.
- Analytical thinking and problem-solving skills.
- Commitment to diversity and inclusion.
Preferred:
- Experience in higher education and familiarity with Student Information Systems (SIS).
- Project management and process improvement experience.
- Ability to communicate technical info clearly and present to groups.
Technology:
- Proficiency with relational databases, Microsoft Excel/Google Sheets, and scheduling software like 25Live.