What are the responsibilities and job description for the Desktop Support_SM position at Resource Logistics, Inc.?
Job Description
Job Title: Desktop Support
Job Location: Albany, GA
Description:
· Dealing with hardware and application support queries and issues reported to the
support desk and escalated to the Desktop Support Engineers
· Use diagnostic tools to troubleshoot problems associated with network
· Connectivity, and workstation hardware/software
· Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, FedEx Software
· Installing Printer drivers, IP Printing/Cloud Printing
· OneDrive Setup and migrations w/ OneNote Cloud Sharing
· Attempt Data Recovery on failed systems
· Troubleshoot Encryption issues
Job Type: Contract
Pay: $20.52 - $21.29 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- Albany, GA 31701 (Required)
Ability to Relocate:
- Albany, GA 31701: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $21
