What are the responsibilities and job description for the Desktop Support Technician position at Resource Logistics, Inc.?
Key Responsibilities
- Provide technical support to employees via phone, email, or in-person
- Troubleshoot hardware and software issues, including network connectivity and workstation hardware/software
- Install printer drivers and set up OneDrive
- Assist with video conferencing equipment and network setup
- Take ownership of queries, issues, and problems assigned to the Desktop Support Engineers