What are the responsibilities and job description for the Desktop Support with Windows/MAC_SM position at Resource Logistics, Inc.?
Job Description
Job Title: Desktop Support With MAC and Windows
Hire Type: Full-Time
King Of Prussia, PA
Pittsburgh , PARichmond, VARoanoke, VA Basking ridge, NJSyracuse , NYBrooklyn , NYBedminster ,NJBuffalo , NYWalnut creek, CA
Qualifications:
An ideal candidate to have:·
10 years of Exp in IT and 3 to 5 years hands-on experience providing IT support in deskside, remote desktop, or field environments.
· Proficient in troubleshooting and resolving issues on Windows and macOS devices, including laptops and desktops.
· Skilled in efficient Windows OS imaging processes.
· Proficiency in troubleshooting network connectivity issues.
· Knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and routing protocols.
· Technical Certifications·
Prior experience in Telcom industry as Field Services Technician will be an advantage.
Job Type: Full-time
Pay: $60,000.00 - $66,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- King Of Prussia, PA 19406 (Required)
Ability to Relocate:
- King Of Prussia, PA 19406: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $66,000
