What are the responsibilities and job description for the Greeley, CO Deskside Support Technician position at Resource Logistics, Inc.?
Job Title : Deskside Support Technician
Location : Greeley, CO 80634
Rate - $20 / hr. on W2 (No Benefits)
Job description
Candidate must have minimum 5 years combined experience and be proficient in supporting the following technologies :
- Windows 10 Operating System advanced troubleshooting; proficient using Windows registry o Microsoft Office Suite (2010 / 2016) advanced troubleshooting. o Hardware troubleshooting with the ability to pinpoint hardware vs. software issue o General knowledge / troubleshooting for Macs o General knowledge / troubleshooting for Networking o General knowledge of Microsoft Intune o General knowledge / troubleshooting for MFDs o Mobile Device Management and Mobile Web Apps, iOS, etc. o Active Directory Administration and Infrastructure Design o Office 365 and MS teams.
- Understand and troubleshoot Clienture MFA o Desktop imaging o Strong customer service skills
- Experience in desktop and notebook hardware, operating systems and desktop software. Experience with writing business requirements, process flows, functional and technical specifications, test scripts, and end user documentation. Strong data analysis skills
- Analytical & Problem-Solving Skills - Demonstrated strong analytical & problem-solving skills - able to analyze given situations, develop mental models of complex problems, and identify & recommend approaches to solving them.
Salary : $20