What are the responsibilities and job description for the TN Desktop Field Support position at Resource Logistics?
Job Title : FSO Technician
Location : Chattanooga, TN 37406
Mode : Contract (Day 1 Onsite)
Rate - $23 / hr on W2 (No Benefits)
Skillset
- Ability to perform On-Call Support during Off-Office hours (5 : 00 PM to 8 : 00 AM), Sat / Sun and Public Holiday in case of P1 / P2 Ticket or any scheduled activity. (Overtime will be taken care).
- Travel to the Near By Site in case of a need (Mileage will be taken care).
- Work from Office on Daily (No WFH)
- Ability to disconnect / reconnect computer workstations, peripherals, and phone equipment
- Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops
- Safely move equipment point to point using wheeled carts and vehicles
- IMACD & Asset Inventory experience
- Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.
- Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues.
- Ability to use remote desktop connectivity applications
- Working knowledge of imaging utilities such as Ghost, SCCM, etc
- Delivery and setup of PC equipment to end-users.
- Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction.
- Ability to provision and Support wireless devices.(E.g. ,berry, Android, and iPhone)
- Demonstrated proficiency in Microsoft OS and Microsoft application.
- Demonstrated proficiency for installation of desktop software and troubleshoot
- Working knowledge of Microsoft Active Directory and GPO
- Strong customer service skills
Salary : $23
