What are the responsibilities and job description for the TX Desktop Field Support position at Resource Logistics?
Tile : Desktop Field Support
Location : Pecos, TX 79772
Rate : $22 / hour on W2 (No Benefits)
Job Description
- Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, and Video Conferencing systems.
- Responsible for daily support to field locations in the surrounding area; requiring extensive travel and some overnight stays
- Ensures consistent processes, procedures and technologies are utilized across enterprise environment.
- Understand and follow direction provided by the team leads and managers of different products and towers.
- Document recurring issues in the Knowledge Base
- Document in detail case status and tasks / work completed with end users in the ITSM system
- Responsible for racking and stacking of physical devices
- Installing new ethernet cabling (Mass cabling requirements to be handled through a vendor)
- Basic Networking troubleshooting skills
Salary : $22