IT Support Specialist

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring for a IT Support Specialist to support our customer at NIWC LANT. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. Responsibilities in this position include, but are not limited to, assisting in the management of a Windows domain, desktop support, virtual machine builds/deployments, supporting system integration in an RDT&E environment, troubleshooting, patching, and maintaining various lab applications, and configuration management.. The selected applicant will work as part of an integrated team including system administrators, network engineers, service desk analysts, and other personnel on site.

Responsibilities{​{:}

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• Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio visual equipmen
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• Perform server/workstation installations and technology refreshe
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• Install and configure external workstation hardwar
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• Install and configure authorized software on workstation
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• Diagnose and resolve hardware and software issue
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• Perform system upgrades as require
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• Support the tracking and implementation of Security Technical Implementation Guidelines (STIGS
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• Assist in artifact development as well as continuous monitoring activitie
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• Maintain end-point data backups and ensure integrit
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• Participate in the patch management proces
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• Create and maintain documentatio
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• Lead and assist with projects as neede
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• High school diploma or equivalent GED is require
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• Up to 3 years of experience providing end user IT support services preferre
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• Solid understanding of RedHat Linu
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• Installing, configuring and maintaining Linux Servers / Virtualization (RHEL 6, 7 & 8, SLES ) [Note{​{:}} Exposure on RHEL8 is a MUS
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• ] Account and Group administration (AD Integration, LDA
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• ) Patch and package administrati
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• n Configuration and administration of L
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• M Using package managers like  YUM (Red Hat/CentOS), or DNF (Red Hat/CentOS) to install, update, and remove software packag
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• s Troubleshooting complex, non-routine MacOS inciden
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• s Maintain established IT Security protocols pertaining to macOS, Microsoft Windows and various 3rd Party applicatio
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• s Periodic upgrade and patching for macOS and various 3rd Party applications associated with the mac
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• S JAMF infrastructure heal
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• h The selected applicant must have a DoD 8570/5239 IAT Level 2 Certification (Security CE) or IAT Level 3 Certification (CASP or CISS
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• ) Must have the ability to work independently and as part of a team in researching data and developing analytical techniques and methodologi
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• s Security Clearance{​{
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• } An Interim DoD Secret clearance is required to start. A Top Secret Clearance will be requi
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• ed Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified informat
i
o

itsAt RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience and certifications that will take your career to the next level. RMC also offers high-quality, low-deductible healthcare plans and a competitive 401K packa