What are the responsibilities and job description for the Customer Service/Front Desk - Seasonal position at Resource Mulch?
Overview
We are seeking a dedicated and professional SEASONAL Front Desk/Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our contractors and home-owners, providing exceptional customer service while managing various clerical tasks. This role requires a friendly demeanor, strong organizational skills, professional phone skills, and the ability to handle multiple responsibilities efficiently.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
- Schedule deliveries and help maintain an organized calendar for staff members.
- Perform clerical duties such as filing, data entry, and various other duties.
- Assist with billing inquiries and maintain records using QuickBooks or similar software.
- Maintain a clean and organized front desk/office/kitchen area to enhance the overall guest experience.
- Communicate effectively with team members to ensure smooth operations throughout the facility.
Skills
- Strong clerical skills with attention to detail for accurate data entry and document management.
- Excellent organizational abilities to manage multiple tasks efficiently in a fast-paced environment.
- Proficient in using phone systems with proper phone etiquette to handle inquiries professionally.
- Experience with QuickBooks is preferred but not mandatory; willingness to learn is essential.
- Intermediate computer literacy, including proficiency in Microsoft Office Suite and other relevant software applications.
- Ability to work independently as well as collaboratively within a team setting while maintaining professionalism at all times.
Join us as we strive to provide outstanding service and create memorable experiences for our clients!
Job Types: Part-time, Temporary
Pay: $13.00 - $15.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- No nights
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Lima, OH 45801 (Required)
Ability to Relocate:
- Lima, OH 45801: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15
