What are the responsibilities and job description for the Branch Operations Manager position at Resource Professional Solutions?
Looking for a Branch Manager that will be the lead for three other sales personnel and running the accounts for commercial clients interested in buying wholesale security/camera equipment.
Part of the position is running the distribution center in back of building, including inventory control.
5-10 years of experience within security distribution.
Location - Boston, MA (in an industrial area)
Employees from Wesco or ADI very welcomed!!
Not looking for larger sized national security company experience (ADT or Honeywell) who installs in homes or small businesses.
A Branch Manager for a wholesale distributor of low-voltage electronic security products — would typically have a role that blends operations, sales, and leadership.
🔧 Operations Management
- Oversee the day-to-day operations of the branch (inventory, shipping/receiving, customer service).
- Ensure the branch complies with company policies, safety procedures, and industry regulations.
- Maintain accurate stock levels and coordinate with vendors/suppliers.
💼 Sales & Customer Relations
- Develop and maintain relationships with contractors, integrators, and other B2B customers.
- Drive branch sales through customer engagement, upselling, and promotional campaigns.
- Stay informed about product lines (security systems, access control, CCTV, fire alarms, etc.) to assist clients effectively.
👥 Team Leadership
- Hire, train, and manage branch staff (sales reps, warehouse staff, etc.).
- Set performance goals and conduct evaluations.
- Foster a positive, efficient, and customer-focused team culture.
📊 Reporting & Strategy
- Track sales performance, branch profitability, and customer satisfaction metrics.
- Collaborate with regional or corporate management on strategic planning.
- Suggest improvements for processes, product offerings, or customer engagement.
