What are the responsibilities and job description for the Technical Support position at ResourceMFG?
TECHNICAL SUPPORT REPS NEEDED!
Are you passionate about helping others? Are you interested in an office position where you will be able to troubleshoot problems, work in a team environment and give support to customers every day? If so, this may be the position for you!
We are assisting a local company in their search for Technical Support Representatives. Your primarily responsibilities will include answering incoming phone calls and troubleshooting customer tech problems with computer software and hardware.
Work Hours Available:
7AM- 4PM 8AM- 5PM 10AM- 7PM
Required Skills for the Technical Support Rep Job:
- Microsoft Office experience such as Word and Outlook.
- Ability to work with customers and clients.
- Show patience, kindness, and understanding.
- Attention to Detail.
- High Concentration.
- Commitment.
- Interact with a Wide Range of Customers and Technical Issues.
- Active Listening.
- Customer Service.
- Troubleshooting.
Responsibilities of the Technical Support Rep:
- Answer a phone line system
- Assist customers with questions regarding their products
- Provide and offer solutions
- Troubleshoot products
- Work in an office, team-environment
- Correspond via email, phone and writing
Please submit a resume if you are interested in the Technical Support Representative position in Eufaula, AL!
Salary : $14
