Account Executive

ResourceOne is growing and seeking an Account Executive. We are one of the nation's premier producers of direct marketing materials. If you have a good work ethic and are a curious learner, consider joining us!

We offer competitive salaries and benefits, including:

• Job Summary: An Account Executive, has a strong understanding of creative design, production, and data strategy with a results-oriented perspective. The Account Executive works closely with the Salesman to understand the clients' overall objectives and budget.

  Supervisory Responsibilities:

  • None

  Duties/Responsibilities:

  • Lead strategy and budget meetings for assigned clients
  • Develop and implement strategies to maintain and/or expand fundraising programs for assigned clients.
  • Prepare, implement, and maintain a mail plan for each account to identify what short and long-term goals need to be met and how to meet them.
  • Interface with the client to understand the client's overall objectives and requirements
  • Contact clients on a regular basis to maintain the account relationship
  • Serve as point of escalation for issues or activities that the client encounters and expedite the resolution of client problems/complaints
  • Prepare and conduct presentations for clients
  • Contribute to the quarterly and annual business forecasting by providing account trends and sharing future client needs.
  • Develop short-term strategic plans designed to ensure client satisfaction by identifying customer issues and offering creative and timely solutions to those issues
  • Develop and implement new and innovative approaches to provide, expand or improve current practices
  • Develop long-term strategic plans designed to assure account retention, continued account success and realistic program expansion.
  • Sustains knowledge of current postal regulations and print technologies.
  • Utilizes internal proprietary software for data related reports.
  • Maintains communication with all key contacts throughout the process via phone, fax, and email.
  • Keeping up-to-date technically and applying new knowledge to position.
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Develop specific goals and plans to prioritize, organize, and accomplish work.
  • All other duties as assigned

  Required Skills/Abilities:

  • Strong verbal and written communication skills
  • Must be detail oriented
  • Create a motivating work environment by working as a team
  • Accuracy of all documents...how well details are managed.
  • Open, clear, and timely communication with Team regarding client conversations and goals.
  • Ability to learn and adapt to new processes.
  • Attention to detail and organizational skills
  • Timeliness of responding to client.
  • Timeliness with addressing and resolving problems.
  • Timelines of meeting production deadlines.

  Education and Experience:

  • 2 year's in direct mail or nonprofit a plus.
  • High school diploma or GED equivalent

  Physical Requirements:

  • Required to sit for long periods of time
  • Required to grip twist and turn both hands for long periods of time

Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.

For more information and details, contact Christy -cwhite@resource-one.us You can also apply online at www.resource-one.us

ResourceOne is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ResourceOne is also committed to compliance with all fair employment practices regarding citizenship and immigration status.