Operations Associate

Description

Position Summary: 

 
The Associate, Operations plays a pivotal role at RFF, supporting operations by providing essential administrative services to support general office administration, including as needed, support of the President’s Office, Executive Team, and individual departments. This role is critical in ensuring streamlined office management, enhancing internal and external communications, and assisting with project management across multiple departments to advance RFF's mission. 

Key Responsibilities: 

• Greet and direct all office visitors, ensuring proper access and guidance.  
• Handle incoming calls and emails, redirecting inquiries to appropriate departments. 
• Distribute correspondence, reports, and informational materials. Manage incoming and outgoing mail. 
• Manage office calendars to optimize scheduling for various departments, including supporting Vice Presidents with scheduling needs and meeting support. 
• Plan and arrange travel logistics, accommodations, and manage reimbursement of associated expenses for Vice President travel when requested. 
• Serve as back-up for the Executive Assistant to the President. 
• Provide administrative support on Executive projects and special initiatives when needed.  
• Assist with HR duties when needed, including filing, document management, and maintaining accurate personnel records. 
• Assist in organizational fundraising, including donor communications, utilizing databases and online resources as needed. 
• Oversee office supply inventory, coordinate purchasing, and manage vendor relations.  
• Maintain and update administrative processes to ensure operational consistency and efficiency. 
• Assist in organizing logistics for donors and other small meetings, including room setups, catering, and clean-up, and providing back-up support for the Events team. 
• Liaise with building management and IT departments to address office maintenance and technology needs and communicate building-related announcements to RFF staff. 
• Manage logistics related to office spaces, including signage, kitchen supplies, and general upkeep. 
• Other duties as assigned. 

Qualifications

• Education and Experience: 
  • Prefer Bachelor’s degree with at least 2 years of experience, or AA’s degree with minimum of 3 years’ experience or High School Diploma with at least 6 years’ experience, ideally in office management or administrative support.  
  • Proven experience in administrative roles with the capacity to manage responsibilities across multiple departments. 
• Technical Skills: 
  • High proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). 
  • Competence in using internal communications platforms (Microsoft Teams, Zoom). 
• Additional Qualifications: 
  • Strong organizational and multitasking skills. 
  • Excellent communication and interpersonal abilities. 
  • A proactive approach to problem-solving and strong decision-making skills. 

Benefits:

• Medical, Dental, Vision through Cigna
• 35 hour work week
• Flexible summer hours (4 day work week June-Sept)
• Flexible work arrangement policy (hybrid work)
• 11 paid holidays 
• Office closed the week between Christmas and New Years Day
• 4 weeks PTO to start, increases to 5 weeks after 5 years
• 15 paid sick days per year
• State of the Art Fitness facility on site and free to all employees with regular group classes
• Deli on site
• Parking on site
• RFF contributes up to 15% of your salary to a 401(a) retirement account, depending on employee age in addition to a 403(b)
• Commuter benefit plans (pre-tax metro and parking)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, some standing, walking, sitting, bending, and carrying of light items such as books and papers is required.
 

Working Conditions

The work may involve everyday light risks and discomforts, which may require normal safety precautions typical of such places as offices, meetings, and training rooms, etc. The work area is adequately lighted, heated, and ventilated. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description may not describe all duties, responsibilities and skills associated with this position. It is intended to portray the major aspects of the job and is not meant to be all inclusive. Other duties or skills may be required.
 

Commitment to Diversity, Equity, and Inclusion

RFF (Resources for the Future) is committed to the letter and spirit of diversity, equity, and inclusion. It does not discriminate on the basis of race, color, religion, gender, sexual orientation, or national and ethnic origin in hiring and employment, nor in the administration or other programs.  RFF’s Vision for a Diverse, Equitable, and Inclusive Future. 

RFF has made the safety of our staff and community a top priority. As a part of that commitment, all staff and visitors are required to be fully vaccinated against COVID-19, as defined by the CDC. RFF will require all staff and visitors to submit proof of complete vaccination against COVID-19 to work in our office.   

Visit our FAQ page to find out what it’s like to work at a world-class, policy-oriented research organization in the heart of Washington, DC.   

Salary : $56,000 - $61,000