What are the responsibilities and job description for the Customer Account Representative position at Response?
Are you ready to embark on an exciting journey into a new career? Our Customer Account Representative position offers an incredible opportunity for individuals who are eager to kick-start their careers and develop into accomplished Customer Account Representatives. As a Customer Account Representative, you’ll be introduced to foundational relationship-building techniques and strategies that will serve as building blocks to increasing our client portfolio. You’ll have a chance to directly interact with customers and clients to generate unmatched interactions and understand their needs.
We believe in the power of growth and a positive working environment. We’re committed to providing you with the tools and resources needed to evolve as a Customer Account Representative within our firm. You’ll be given the opportunity to hone your skills, embrace challenges, and pave your way toward a fruitful future. We encourage our Customer Account Representatives to be a driving factor in our culture by collaborating with fellow team members and achieving success together.
Customer Account Representative Duties:
- Drive client engagement, conveying product features, advantages, and benefits in a clear and compelling manner
- Build lasting relationships with clients by diving into their needs, engaging in a friendly but professional manner, and resolving any concerns in a timely manner
- Foster a collaborative and supportive environment for all team members
- Develop a deep understanding of the company’s product offerings, staying up-to-date on industry trends and market dynamics to provide informed recommendations to customers
- Participate in regular training sessions and workshops to enhance knowledge and skills
- Comply with all company policies and procedures while interacting with customers
Preferred Customer Account Representative Qualifications:
- Prior experience in Leadership, Management, Account Manager, Customer Service, Sales, or related fields is preferred
- A determined and resilient attitude, capable of handling rejection, setbacks, and challenges while maintaining a positive attitude
- A desire to grow and advance quickly from an entry-level position
- Exceptional communication and interpersonal skills
- Must be available to work on-site at our office location
Job Type: Full-time
Pay: $45,500.00 - $57,500.00 per year
Work Location: In person
Salary : $45,500 - $57,500
