What are the responsibilities and job description for the Operations Manager - Customer Service Center position at Responsive Auto Insurance Company?
Job Type
Full-time
Description
Why Join Responsive?
At Responsive, you'll enjoy :
- Comprehensive Benefits : EMPLOYER COVERED medical, dental & vision insurance, along with wellness & mental health programs.
- Retirement Savings : 401(k) with company match.
- Professional Development : Company invests in your training (and required licensing)
- Supportive Environment : Collaborative, inclusive, and data-driven culture.
About Responsive
Founded in 2007, Responsive is a rapidly growing, largely management owned auto insurance provider based in Plantation, Florida. Responsive partners with insurance agents across the state to deliver simple, affordable, and hassle-free coverage-while ensuring a top-tier claims experience.
At Responsive, our name reflects our fast-moving, problem-solving mindset. We're growing rapidly and looking for employees who want to shape the company's future and drive real impact. We value our team, offering paid employee benefits, company-matching 401(k), and a collaborative work environment .
Join us and be part of a company where your ideas matter, your work fuels growth, and your team feels like family.
What You Will Do : Operations Manager
As the Operations Manager , you will lead ourUnderwriting and Customer Service teams, driving efficient operations, innovative options, and service excellence. This newly developed role requires a self-starter who can take ownership of the department-identifying opportunities, implementing change, and fostering a high-performing culture.
Key Responsibilities :
Requirements
What We're Looking For
Responsive provides equal employment opportunities (EEO) to all employees and applicants, fostering a diverse and inclusive workplace.
