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General Manager, PLK, US Southeast

Restaurant Brands International
Restaurant Brands International Salary
Miami, FL Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 4/4/2025
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Reporting to the Popeyes Regional Vice President, East Division, this role leads our Southeast Division overseeing operations, profitability, and growth for 500 restaurants across 40 franchisee organizations. The ideal candidate is a proven leader in multi-unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals.

Key Responsibilities

Business Leadership & Performance

  • Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations.
  • Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit-level economics.
  • Analyze key performance metrics, identify opportunities, and provide data-driven insights to franchisees and leadership.

Franchisee Support & Relationship Management

  • Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment.
  • Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability.
  • Support new store openings, remodels, and market expansion efforts with existing and new franchisees.

Operational & Team Leadership

  • Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within region.
  • Collaborate cross-functionally with marketing, supply chain, and finance teams to drive initiatives.
  • Ensure compliance with franchise agreements, operational guidelines, and food safety standards.

Qualifications

  • 10 years of experience; specific experience in Franchise Operations within QSR industry preferred
  • Strong financial acumen with experience in P&L management and business performance analysis
  • Proven ability to influence and collaborate with franchisees and stakeholders at all levels
  • Experience leading teams and driving business growth in a complex, multi-unit environment
  • Excellent communication, negotiation, and problem-solving skills
  • Bachelor's degree in business or related field
  • This position requires frequent travel within Southeast region

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Salary : $40

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