Director of Operations

Position Overview: As the Director of Operations, you'll be responsible for managing day-to-day operations across multiple fast food locations. You will lead a team of restaurant managers, ensuring operational efficiency, high customer satisfaction, and profitability. Your leadership will be crucial in implementing strategic initiatives, optimizing resources, and maintaining top-tier standards for service and cleanliness.

Key Responsibilities:

• Operational Leadership: Oversee multiple fast food locations, ensuring smooth operations and adherence to company standards, with a focus on efficiency and guest satisfaction.
• Team Management: Lead and mentor a team of restaurant managers, driving performance, fostering a positive work culture, and promoting staff development.
• Financial Oversight: Monitor KPIs, P&L, and cost control measures. Develop strategies to boost sales, reduce costs, and maximize profitability.
• Customer Experience: Implement training programs, manage customer feedback, and ensure exceptional service at all locations.
• Staff Training & Development: Conduct performance reviews, ensure proper training, and foster career growth for employees.
• Compliance & Safety: Ensure adherence to food safety, health, and sanitation regulations across all locations.
• Strategic Planning: Collaborate with senior leadership to implement strategies for growth, operational improvements, and market expansion.

Qualifications:

• 5 years of multi-unit operations management experience, particularly in fast food or quick-service restaurants (QSR).
• Strong knowledge of P&L, budgeting, and financial management within a restaurant setting.
• Proven leadership skills with the ability to motivate and build high-performing teams.
• Ability to drive operational excellence, improve efficiency, and enhance customer satisfaction.
• Familiarity with restaurant management systems, food safety standards, and labor management.
• Excellent communication skills and the ability to engage with all levels of the organization.
• Bachelor's degree in Business, Hospitality, or related field (preferred).

Why Join Us?

• Competitive salary and performance-based bonus structure.
• Opportunities for career growth and advancement within the company.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Dynamic, supportive team environment.
• Be part of a growing brand in the fast food industry.

If you're an experienced operations leader passionate about the fast food industry, we’d love to hear from you!

Apply Today and elevate your career with us!