What are the responsibilities and job description for the Director of Operations position at Restaurant Zone Recruiting?
Ready to lead at a higher level? We’re looking for a Director of Operations to oversee a multi-unit portfolio in the Bourbonnais, IL area.
This is a high-impact leadership role for someone who thrives on driving operational excellence, coaching high-performing teams, and delivering outstanding guest experiences — all while growing the business.
What You’ll Do:
Lead and support multiple General Managers across your region
Drive performance, profitability, and operational standards
Foster a people-first culture focused on development and accountability
Implement systems that improve guest satisfaction and team engagement
Partner with leadership on strategic growth initiatives
You Bring:
5 years in multi-unit QSR or fast-casual leadership
A strong background in P&L management and performance coaching
Ability to lead through influence, not just authority
Passion for hospitality, operations, and building winning teams
Location: Based in or near Bourbonnais, IL — regional travel required.
