Lead Network Engineer - Secret clearance

RCG is a growing federal contracting company and Certified™ as a Great Place to Work®. We are looking for strongly qualified people to help support our clients. We are currently seeking a Lead Network Engineer with an active Secret clearance as part of an ongoing contract in Washington, DC.

Please note: Due to the secure nature of this government agency, all candidates must be U.S. citizens with an active SECRET CLEARANCE and DoD 8570/8320-compliant certifications. This is a Hybrid position with three (3) days on site and two (2) telework days *after 30-60 days on site*.

The successful candidate will receive a contingent offer based on the outcome of a government background check. This will take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed.

Summary:

The Lead Network Engineer will be responsible for designing, implementing, and maintaining the nationwide network infrastructure of a U.S. Federal agency with over 3000 users. Leading the Implementation of ITIL v4 foundation Service Management practices. This role involves analyzing current and future network needs in terms of bandwidth, security, scalability, and reliability. The Lead Network Engineer will plan and oversee the installation, configuration, and testing of network devices, such as routers, switches, firewalls, and servers. Additionally, the role requires troubleshooting and resolving network issues, providing technical support and guidance to network staff and users, and collaborating with other IT professionals, managers, and stakeholders. In this role the Lead Network Engineer will directly supervise five Junior to Mid-level NOC engineers.

Key Responsibilities:

• Design, deploy, monitor and troubleshoot wide area networks using a variety of network equipment, software and protocols including network routers, wide area network protocols, MPLS, Frame Relay and private leased lines, IPSec VPNS, dynamic routing protocols, access lists, bandwidth management, WAN QoS and Cisco IOS
• Provide superior customer service to internal and external clients, including response to escalations, proactively notifying customers of network issues, and assessing and communicating business impact
• Work with third-party partners to provision site to site IPSEC VPNs
• Configure and utilize a variety of network management tools
• Find and implement new technologies which simplify the network environment while improving security and performance
• Monitor the network ticket queue and update and escalate tickets in accordance to Service Level Agreement requirements
• Partner with Internal and External stakeholders to provide solutions to support national network operations, document designs and standards, and provide training and implementation guidance on newly introduced technologies, design, and equipment

Network Design and Implementation:

• Design, implement, and maintain nationwide network infrastructure.

• Plan and oversee the installation, configuration, and testing of network devices.
• Ensure network reliability, security, scalability, and performance.

Technical Leadership:

• Provide senior-level leadership, oversight, and expertise for managing large nationwide enterprise networks.

• Function as a senior technical authority for networks, analyzing and evaluating network services and functions.
• Lead programs and project teams in accomplishing advanced IT systems software and hardware projects.

Network Management:

• Manage the engineering of wired, wireless, and unified communications (voice/data/video) solutions.

• Monitor and evaluate network systems (e.g., LAN, WAN, and cloud-based systems) for configuration and optimization.
• Identify and resolve problems and issues with network systems and technologies.

Collaboration and Communication:

• Advise staff and senior managers on proposed standard technical architectures.

• Provide technical support and guidance to network staff and users.
• Collaborate with other IT professionals, managers, and stakeholders.

Documentation and Compliance:

• Ensure compliance with IT acquisition management, testing, and operation evaluation of network programs.

• Document network configurations, processes, and standards.

Additional Duties:

• Provide leadership to all engineers assigned to the Network Operations Center (NOC).
• Promote and recommend training courses for network staff.
• Assists task order program manager with contract deliverables.

Basic Requirements:

• Must have 7 years of experience.
• Demonstrates seven or more years of experience leading and managing large-scale network engineering projects, with a proven track record of successfully guiding teams, delivering results, and driving continuous improvement.
• Thorough in performing work and conscientious about attending to detail.
• Works with clients and customers to assess their needs, provide information or assistance, resolve problems, and satisfy expectations.
• Expresses information effectively to individuals or groups, makes clear and convincing presentations, and listens to others.
• Identifies problems, determines the accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives, and makes recommendations.

Licensing or Certifications desired:

• CCNP, CCIE, CCNA, F5, ITIL, CCDP, CCISP, SP, JNCIP, AWS

This role is part of a seven-year contract and presents growth opportunities. Position requires participation in rotating late shift, 2pm-10pm, and after hours on-call rotations. Based on current customer’s policy**, this is a hybrid position with three days on-site in Washington, DC, and two telework days after an initial 30-60 days on-site.

**Disclaimer: Customer’s telework policy is subject to change, without notice, and contractors supporting the task will comply accordingly.

Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin.