Water Mitigation Manager - RestoPros of Tulsa

Job Summary: Are you an experienced leader in the restoration industry looking to advance your career? RestoPros of Tulsa is seeking a Mitigation Manager to lead our team of professionals. In this role, you will oversee mitigation projects, manage a dedicated team, and drive operational excellence, with ample opportunities for growth.

Key Responsibilities:

· Perform water, fire, mold, and smoke mitigation services in accordance with industry specifications, including inspections and consultations with homeowners and business owners.

· Serve as the frontline responder for our company, inspecting sites, presenting solutions, and conducting restoration activities.

· Lead and manage a team of mitigation professionals, helpers, and contractors, ensuring high standards in quality, profitability, and customer satisfaction.

· Use Xactimate software to create proposals and write estimates.

· Prepare job contracts, oversee and write estimates, and negotiate insurance claim settlements.

· Act as the primary point of contact for customers and insurance agents throughout projects.

· Ensure projects are completed within established time frames and to customer satisfaction.

· Maintain service vehicles and ensure all company equipment is well-maintained and cleaned.

· Assist in warehousing and facility-related tasks when necessary, including tracking supply inventory to ensure operational readiness and efficiency.

· Be accessible by phone and participate in after-hours emergencies and the on-call schedule.

· Schedule crews and manage multiple projects effectively.

Qualifications:

· 4-5 years of experience in the cleaning/restoration industry.

· Experience in water and mold mitigation required; experience in fire and odor mitigation preferred.

· Supervisory or team leadership experience preferred.

· Proficiency in Xactimate software.

· Strong multitasking and organizational skills, with the ability to react quickly to situations.

· Experience with insurance claims and speaking directly with homeowners and adjusters.

· Strong customer service focus with effective communication skills.

· Project management experience with multiple jobs.

· Ability to work in a fast-paced environment.

Certifications:

· IICRC certifications in Water Restoration, Fire Restoration, and Mold Remediation are required.

Skills:

· Strong oral and written communication skills.

· Proficiency in Microsoft Word, Excel, and restoration software (e.g., Xactimate).

· Excellent organizational and planning skills to manage multiple projects and priorities.

Physical Requirements:

· Ability to lift up to 50 lbs and work in various job site environments.

Pay & Benefits:

· This position offers a base salary with a bonus structure.

· Company vehicle, phone, iPad, and instruments are provided.

· Insurance, 401k, and paid vacation are provided after a probationary period.

Schedule:

· Monday to Friday.

· Weekends required.

· Holidays required.

· Overtime.

· On call

Join RestoPros of Tulsa and make a significant impact by leading a dedicated team and delivering exceptional mitigation services!

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Overtime

Supplemental Pay:

• Bonus opportunities
• Overtime pay

Experience:

• Restoration: 4 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Tulsa, OK 74145 (Required)

Ability to Relocate:

• Tulsa, OK 74145: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $28