What are the responsibilities and job description for the Restoration Mitigation Manager position at RestoPros?
Mitigation Manager - RestoPros of Charlotte
Job Summary
Are you an experienced leader in the restoration industry? Join the RestoPros of Charlotte team as a Mitigation Manager, where you'll oversee emergency mitigation services, drive operational excellence, and lead a team committed to exceeding customer expectations.
Job Description
Key Responsibilities:
- Achieve and exceed division targets for quality, customer satisfaction, and profitability.
- Manage scheduling of technicians, subcontractors, and laborers for efficient project execution.
- Oversee project timelines, resource allocation, and job scheduling to maximize efficiency.
- Ensure accurate and timely production reporting from field operations to administration.
- Conduct quality control inspections to ensure compliance with company standards.
- Train and mentor staff to achieve goals in quality, profitability, and customer satisfaction.
- Assist with recruiting, hiring, and professional development of Technicians.
- Prepare job contracts, oversee and write estimates, and negotiate insurance claim settlements.
- Schedule and oversee maintenance of equipment and service vehicles.
- Track supply inventory to ensure readiness and operational efficiency.
Qualifications:
- 4-5 years in the cleaning/restoration industry, or an Associate’s degree in a related field with 3 years of relevant experience.
- Supervisory or team leadership experience preferred.
Certifications:
- IICRC certifications in Water Restoration, Fire Restoration, and Mold Remediation are required.
- Advanced technical skills in mitigation practices.
Skills:
- Strong oral and written communication abilities.
- Proficiency in Microsoft Word, Excel, and restoration software such as Xactimate.
- Excellent organizational and planning skills to manage multiple projects and priorities.
Physical Requirements:
- Ability to lift up to 50 lbs and work in diverse job site environments.
Pay & Benefits:
- The position pays a base salary with a bonus structure
- Company vehicle, phone, iPad, and Instruments are provided
- Insurance, 401k, and paid vacation are provided after a probationary period
Schedule:
- Monday to Friday
- Weekends required
- Holidays required
- Overtime
- On call
Join RestoPros of Charlotte and make an impact by leading a dedicated team and delivering exceptional mitigation services!
Salary : $60,000 - $75,000