What are the responsibilities and job description for the Lead Technician- Restoration / Construction position at Restoration 1 of Huntington Beach?
Benefits :
Bonus based on performance
Company car
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Relocation bonus
Training & development
Job Summary
The lead tecnician will be responsible for driving and directing business operations to ensure productivity and excellence in client service. the incumbent will focus on service excellence as a priority with all existing clients, continuous growth in the acquisition of new client accounts and ongoing resources devoted to internal people development.
Responsibilities
Establish and ensure compliance of operational unit's short-term and long-term goals with overall company objectives
Establish and communicate clear standards of performance and budgets for each business unit and / or client account
Effectively enforce project and performance standards to ensure high quality of customer satisfaction
Supervise and manage project work to comply with assigned deadlines / schedules
Manage and monitor sales and project managers to be accountable for exceeding expectations on client accounts and demonstrating a genuine interest in the client’s wellbeing
Conduct regular one-on-one meetings with managers to review key deliverables and actual performance relative to projected expectation
Qualifications
1-3 years restoration construction experience
Experienced at reading, interpreting, and managing financial statements
Ability to effectively present information in one-on-one, small or large group situations to customers, homeowners, and employees in the organization
Demonstrated ability to solve problems and make prudent decisions
IICRC Certifications
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.
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