Community Liaison - Mobile Wound Care

At Restore First Health, we are dedicated to providing advanced, in-home wound care through a holistic approach that emphasizes collaboration, communication, and care coordination. Our mission is to improve health outcomes by delivering innovative, patient-centered care. Every member of our team plays an essential role in helping patients achieve better health today and a healthier future tomorrow.

Position Overview:

We are seeking a hardworking and well-connected Community Liaison to join our Mobile Advanced Wound Program team in Plymouth Meeting, PA. This full-time role is essential to the company’s growth and outreach efforts, focusing on lead generation, brand promotion, and referral partnership development throughout Plymouth Meeting and surrounding areas.

As a Community Liaison, you will be responsible for building and maintaining relationships with healthcare providers, home health agencies, and other referral sources. You will also work closely with our clinical and business development teams to drive strategic marketing initiatives and position Restore First Health as the leading expert in mobile wound care.

Experience in the home health industry or wound care outreach is preferred.

Key Responsibilities:

Business Development & Outreach:

• Develop and implement strategies to communicate our mobile wound care program to medical practices, home health providers, and healthcare organizations to drive referral pipeline growth
• Position Restore First Health as the expert in advanced wound care, working with the clinical team to provide education on therapeutic and innovative healing approaches
• Meet and exceed monthly and/or quarterly sales and referral goals as set by the Regional Director of Community Partnerships
• Organize and lead networking events, educational “Lunch and Learn” sessions, special events, and professional presentations to increase awareness and partnerships
• Maintain and update sales activities, outreach efforts, and referral data in the company’s Salesforce CRM platform (Salesforce experience is a plus)
  
  

Marketing & Brand Awareness:

• Develop a comprehensive understanding of Restore First Health’s wound care services, product offerings, and patient benefits
• Work with the marketing and business development teams to identify new and innovative outreach strategies to reach prospective patients and drive high-quality referrals
• Assist in creating proposals, presentations, and educational materials tailored to local healthcare organizations, specialty medical practices, senior groups, and professional associations
• Identify and promote success stories, patient testimonials, and case studies to highlight the impact of our services
• Support social media and digital marketing initiatives to increase community engagement and brand visibility
  
  

Collaboration & Community Engagement:

• Work closely with the clinical team to align business development efforts with patient care goals and clinical programming
• Serve as a liaison between our wound care specialists and referring providers, ensuring seamless patient transitions and high-quality care coordination
• Participate in community outreach events, meetings, and industry conferences to expand Restore First Health’s presence in Jacksonville and beyond
• Demonstrate strong problem-solving skills, collaboration with healthcare professionals, and adherence to professional standards
  
  

Qualifications:

• Minimum of 5 years of experience in healthcare business development with a focus on relationship and referral management in Plymouth Meeting, PA(wound care experience is a plus)
• Knowledge of Medicare, insurance processes, and healthcare referral systems
• Proven experience in sales, marketing, or community outreach within the healthcare industry
• Strong understanding of the regional healthcare landscape, including home health, post-acute care, and physician practices
• Excellent communication skills (verbal, written, and presentation)
• Ability to analyze market trends, identify business opportunities, and execute effective marketing strategies
• Proficiency in Salesforce, Microsoft Office (Word, Excel, PowerPoint), and social media marketing platforms
• Highly organized and self-motivated with strong attention to detail and the ability to work independently and collaboratively
• Ability to travel within Jacksonville and surrounding areas as needed
• Valid driver’s license required
  
  

Schedule:

• Full-time, Monday – Friday
• Work Location: Plymouth Meeting, PA(with travel within the local market)
  
  

Compensation & Benefits:

At Restore First Health, we are committed to fostering a positive work environment that supports work-life balance and professional growth. We offer:

• Competitive salary based on experience
• Paid holidays
• Four weeks of paid time off
• 401(k) with company match
• Comprehensive health, dental, and vision insurance options
  
  

Our Culture and Values:

At Restore First Health, we believe that quality patient care starts with a dedicated and engaged team. Our values focus on:

• Collaboration: Partnering with healthcare professionals, home health agencies, and skilled nursing facilities to ensure seamless wound care delivery
• Care Coordination: Working closely with providers and community partners to develop integrated patient care solutions
• Communication: Ensuring real-time updates and clear messaging to foster strong referral partnerships and high patient satisfaction
  
  

By joining Restore First Health, you will play an integral role in expanding access to life-changing wound care solutions and making a meaningful impact in your community.

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