What are the responsibilities and job description for the Admission Representative-Substance Abuse position at Restore Health and Wellness?
About us
Restore Health and Wellness is a small business in HEALTH_CARE_MEDICAL in Fort Lauderdale, FL. We are professional, agile and customer-centric.
Our work environment includes:
- Growth opportunities
- On-the-job training
Our organization is looking for an Admission Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work with a variety of people. The Admissions Representative is responsible for handling inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers. He/she is also responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction, and in developing and achieving community education and awareness goals. Track call leads ensuring they are handled in an appropriate manner.
Responsibilities:
- Answers inquiry calls efficiently and courteously within three rings.
- Answers any questions callers may have that are of a non-clinical nature; appropriately transfers calls if clinical issues arise.
- Appropriately completes inquiry call forms.
- Coordinates and schedules prospective client screenings.
- Coordinates and processes all admissions to the facility.
- Seeks medical approval for prospective clients that report a medical condition, seeks clinical approval for clients that report a psychiatric condition.
- Conducts follow up survey calls as assigned by QA/PI.
- Responsible for obtaining demographic and financial information during inquiry calls.
- Forwards financial coverage information to billing unit; verifying insurance information as necessary.
Job Type: Full-time
Pay: $45,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $45,000 - $75,000
