What are the responsibilities and job description for the Restore Hyper Wellness Representative position at Restore Hyper Wellness and Cryotherapy?
Here is your chance to work at Restore Hyper Wellness, one of the fastest-growing franchise companies in America.
We coined the phrase Hyper Wellness™ because it exemplifies our approach: offer cutting edge services that have shown results, strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.
Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.
We were awarded the Employee Health & Wellness Award by the Austin Chamber of Commerce for the 2019 Greater Austin Business Awards! We've also made the Inc. 5000 list of fastest-growing companies in the United States! Coming in at #113 overall, #11 in Texas business and #1 in the Texas health industry. We've got a bright and busy future ahead of us!
The ideal candidate would have the following characterstics:
· Outgoing personality and enjoys working with people.
· High ethics and integrity.
· Ability to work independently and with a smart team.
· Willingly adheres to all policies and procedures and maintains compliance at all times.
Hyper Wellness Representative Responsibilities
· Maintaining a professional and courteous relationship with every client
· Answering the phone and returning voicemails
· Booking, rescheduling and canceling appointments
· On-boarding new clients, obtain waivers, and create Client Profiles in our POS
· Checking-in and retailing out customer sessions on our POS
· Greeting customers and ushering them to their service of choice
· administering all non-medical and non-specialty services
· Providing service tours, selling packages & memberships
· Executing opening and closing duties
· Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
· Educate clients on the all Restore modalities
· When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach-out, assist in community outreach, assist in creating store events, and assisting in social media efforts.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 36 per week
Benefits:
- Employee discount
- Wellness program
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $16 - $18