What are the responsibilities and job description for the Front Desk Staff position at Restore Hyper Wellness - RHWM020?

Benefits / Perks

A competitive salary plus bonuses
Flexible Schedules
Casual Dress-code
Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

Greeting clients and assisting them with Restore’s wellness services

Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process

Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system

Conducting tours and selling service packages and memberships

Educating clients on Restore services, including medical benefits, precautions, and at-home care

Performing opening and closing procedures

Maintain a safe, clean and secure environment for all guests and employees.

Serve as an expert on Restore products and services.

Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.

Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his / her contributions.

Qualifications

You’re passionate about health and wellness

You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.

Working weekends doesn’t bum you out

Communication and collaboration are some of your strong suits

You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

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Front Desk Staff

What are the responsibilities and job description for the Front Desk Staff position at Restore Hyper Wellness - RHWM020?

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