What are the responsibilities and job description for the Plumbing Service Technician position at Restore Plumbing and Drain?
Job description
We are seeking a skilled and motivated Plumbing Service Technician to join our team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining plumbing systems for residential and commercial properties. The successful candidate will deliver excellent customer service, exhibit strong technical abilities, and be committed to ensuring that plumbing systems function efficiently and safely. Must be available for on-call and own basic hand tools. Pay is negotiable based on experience.
Key Responsibilities:
- Diagnose and Repair Plumbing Issues: Troubleshoot and resolve issues related to water supply, drains, pipes, fixtures, and heating systems.
- Installation: Install, replace, and upgrade plumbing systems, including pipes, fittings, water heaters, and other plumbing fixtures.
- Preventive Maintenance: Perform routine inspections and maintenance of plumbing systems to prevent future issues.
- Customer Service: Provide exceptional customer service by responding promptly to service requests, explaining issues clearly, and offering solutions.
- Compliance: Ensure all work complies with local building codes, safety standards, and regulations.
- Documentation: Maintain accurate records of work performed, including materials used, labor hours, and any follow-up required.
- Emergency Services: Be on-call to respond to emergency plumbing situations such as burst pipes, blockages, or water leaks.
- Team Collaboration: Work effectively with other technicians, apprentices, and support staff to complete projects efficiently.
Qualifications:
- Experience: Minimum of 3 years of experience as a plumbing technician or in a similar role.
- Skills:
- Strong troubleshooting and problem-solving abilities.
- Proficiency in using plumbing tools and diagnostic equipment.
- Knowledge of local plumbing codes and regulations.
- Excellent communication skills to interact with clients and team members.
- Physical Requirements: Ability to lift heavy equipment, crawl into tight spaces, and stand for extended periods.
- Clean Driving Record: Valid driver's license with a clean driving record (for driving company vehicle).
- Soft Skills:
- Strong customer service orientation.
- Attention to detail.
Job Type: Full-time
Pay: $45.00 - $75.00 per hour
Expected hours: 35 – 50 per week
Benefits:
- 401(k) 4% Match
Compensation Package:
- Bonus opportunities
- Commission pay
- Hourly pay
- Overtime pay
- Performance bonus
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- On call
- Overtime
- Rotating weekends
- Weekends as needed
- Year round work
Work Location: In person
Salary : $45 - $75