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Water Mitigation Technician

RestorePro Reconstruction
Wilmington, NC Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

RestorePro is a busy full-service Disaster Restoration Company looking for an experienced Water Mitigation Technician to join our Wilmington, NC team.

We specialize in restoring residential and commercial properties after emergency situations caused by water damage, flood damage, mold damage, fire/smoke damage, and biohazard/trauma events.

At RestorePro Reconstruction you’ll find not just a job, but a career with purpose and growth. If you’re looking for a place where your contributions are valued, your career is supported, and your work makes a difference, we would love to have you on our team.

 

Position Summary / Purpose:                                                                    

Our Mitigation teams are the frontline first responders to our customers’ disasters.  Assist customers quickly, efficiently, and professionally to mitigate the damage from worsening in their home or business through the timely and effective delivery of emergency mitigation services. Provide operations support to project superintendents and team leaders through the timely and accurate creation of all project estimates including Xactimate estimates and self-pay contracts.                                                                                                               

Job Duties:

  • Effectively perform all the mitigation services the company offers.                                             
  • Water extraction
  • Equipment set up and take down.
  • Containment
  • Contaminated material removal includes flooring, cabinets, drywall, etc.                                             
  • Complete drying of the structure
  • Cleaning
  • Complete necessary documentation, daily logs, work orders, etc.                                             
  • Inspect completed work to ensure company's quality standards.                                             
  • Load vehicles with necessary equipment and supplies for the day's work.                                                            
  • Maintain basic cleanliness of company vehicles used each day.                                             
  • Clear, professional, and timely communication with customers, team members, and managers
  • Participation in all required training assigned by Training Director
  • All other tasks as assigned by the Crew Leader, Superintendent, or Manager

 

Qualifications:

  • 1 year experience in water mitigation, mold remediation and fire/smoke cleanings
  • 1 year experience in carpentry 
  • Availability to work a rotating on-call schedule
  • Available for regular overtime
  • Exceptional written and verbal communication skills
  • Able to lift 50 LBS
  • Possess excellent customer service skills
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • IICRC Certifications are required

 

Requirements:

  • Must have a valid Driver’s License and pass MVR check
  • Must be able to pass a background check
  • Must be able to pass a drug screen
  • Wear appropriate PPE (personal protective equipment) and a respirator when required by job. 

 

Physical Demands / Working Conditions                                                                                                

  • Required to sit, stand, bend, kneel, sometimes in tight spaces.                              
  • Employees must regularly lift and/or move up to 40 lbs. and occasionally lift and/or move 75 lbs.
  • Work is predominantly performed at a customer's property where you may encounter standing water, sewage, fire damage, smoke, mold, or other organic growth (PPE is provided).

 

Compensation

$20.00- $25.00 DOE plus overtime and on-call bonus

 

Benefits:

  • Medical, Dental, Vision, & Life Insurance
  • 401k with up to 4% company match 
  • HSA and FSA
  • Paid Vacation
  • Paid sick time
  • 6 Company paid holidays plus 1 floating holiday
  • Weekly pay

 

Who is RestorePro Reconstruction?

RestorePro Reconstruction was founded in 1986 and is one of the highest-rated and most trusted restoration companies in the Southeast. We are a FLEET Partner company with nine offices throughout NC, SC, and in TN. We specialize in emergency water removal, mold remediation, and fire damage repair for residential and commercial clients. Please visit us at www.trustrestorepro.com.

 

Why work at RestorePro?

Working at RestorePro Reconstruction is a unique opportunity to be a part of a company that has a passion for helping people often in one of the worst days of their life. We pride ourselves on our core values; Urgency, Customer First, Empathy, Integrity, & Personal Excellence. 

*RestorePro Reconstruction is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

 

Salary : $20 - $25

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