What are the responsibilities and job description for the Client Success Operations Lead position at RESULTICKS?
About Us: Resulticks is a global leader in real-time audience engagement solutions. Our mission is to empower brands to make a transformational leap to true omnichannel engagement.
About the Role: As an Account Service Manager, you will play a key role in ensuring the smooth execution of our clients' omnichannel marketing campaigns. Your primary responsibility will be to serve as the main point of contact for communication, documentation, conflict resolution, compliance, deliverables, and billing for Resulticks clientele.
Key Responsibilities: In this role, you will be responsible for end-to-end digital marketing campaign management, including setup, execution, A/B testing, performance assessment, data analysis, and reporting. You will work closely with the project team to continuously monitor projects and campaigns to identify potential issues and opportunities for elevating outcomes.