Solutions Consultant

Position Overview

Now Hiring! Solutions Consultant

Location: Remote in the US 

Salary: Starting at $100K - 150K Incentive Pay

Job Summary: Reporting to the Head of Pre-Sales, the Solutions Consultant will develop a mastery of the RESULTICKS Resul and Marketing Star Solutions, becoming the go-to person for answers on features and capabilities.They will stay informed of the Martech industry and be able to offer competitive analyses for key competitors within the industry.

Benefits:

• Health, Dental and Vision insurance
• Paid time off
• Paid sick leave
• Paid holidays and vacation
• Advancement opportunities

What You’ll Do:

Pre-Sales

• Qualify prospects while gathering business and technical requirements during the process of introducing the RESULTICKS Resul solution. Ensure all necessary information is collected prior to producing a solution pitch, proposal or RFP response
• Enable Business Development Managers, Sales Executives and Account Managers to progress leads and close sales opportunities to achieve annual revenue goals
• Create, modify, update and deliver product demos with relevant use cases to prospect
• Liase with the product team to provide technical solutions to Business Development Managers, Sales Executives and Account Managers within agreed upon time frames
• Develop documentation for sales enablement including pitch decks, technical flowcharts, product descriptions, conceptual architecture diagrams, and pictorial use case journeys
• Support development of training materials based on the RESULTICKS solution and/or client requirements using PPT, Word and Excel for employee / partner / client education
• Own and prepare RFI / RFP responses and documentation
• Prepare and coordinate sales related documentation such as quotations, proposals, license and partner agreements
• Support commercial discussions and help with building models using templates for client negotiations
• Ideate, and create pitch decks for specific clients / industries (strategic and tactical)
• PowerPoints or documents illustrating/describing product features, modules, function UI & user experience flows
• Illustration of conceptual solution architectures, data flows, integration flows
• Ideate, create and adapt user journeys for different industries / clients - in visual or flow formats
• Ideate, create and adapt content nuggets, guides, cheat sheets on platform features / functions / modules
• Prepare demo scripts and manage demos using sandbox environments and ‘live’ demo environments
• Prepare and manage sales enablement templates eg. License agreements, quotations, proposals, partner agreements, sales orders
• Prepare and manage commercial model templates 
• Use commercial templates to handle pricing creatively per client / partner

Implementation & Customer Success

• Ensure successful integration cycles from kickoff to launch, by remaining involved post sale. Share the business requirements and business challenges gathered during the sales process, with the Implementation team in order to make sure the client’s objectives are met
• Work with Product Management to provide feedback on issues with current solution/product to provide input around existing functionalities plus new features & capabilities
• Adhere to the Company’s Quality Control and Business Process policies

What You’ll Need:

• Bachelor’s degree in in a relevant field of study (Computer Science, Data Science, Marketing, Business Administration, Communications, etc.)
• Recent college graduate, or maximum of 10 years of experience working as a Solutions Consultant for a martech SaaS/PaaS/CRM company, or from digital ad agencies implementing projects within the software product and services domain
• Excellent excellent verbal and written communication skills, along with virtuoso software demonstration skills (virtual and in-person presentations)
• A proven track record of generating successful proof-of-concept plans
• Prior responsibility for digital / marketing strategies
• Mastery of the technical aspects of the enterprise sales cycle (including Value Selling)
• Strong understanding of platforms/architecture, and the implementation lifecycle
• Adept at working independently and collaboratively
• Ability to multi-task, organize and be results oriented
• Ability to work under tight deadlines and be detail oriented
• Experience in MS Office including Excel, Outlook, PowerPoint, SharePoint, Teams and Word

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Able to travel as needed (Regional travel of 20% - 50%)

Who we are:

Headquartered in Singapore and New York City, Resulticks is one of the top global martech solutions servicing both B2B/B2B2C and B2C segments. Resulticks’ global presence includes the United States, India, Singapore, Indonesia, Malaysia, Vietnam, Thailand, and the Philippines. We are a fully integrated, real-time marketing automation platform designed to help brands worldwide reach, acquire, and retain satisfied customers. Built from the ground up by experts in marketing, technology, and business management, Resulticks enables brands to make a transformational leap to conversion-driven, growth-focused personalized engagement. With an advanced CDP at its core. Resulticks offers AI-powered omnichannel orchestration, complete analytics, next-best engagement, attribution at the segment-of-one level, and the world’s first marketing block chain. Resulticks has been named to the Gartner’s Magic Quadrant for Multichannel Marketing Hubs for six years in a row and has been awarded with the Microsoft “Elevating Customer Experience with AI” award.

Visit our website at: Real-Time Audience Engagement Solution | Resulticks

Pay Range

Salary : $100,000 - $150,000