What are the responsibilities and job description for the Café Sales Associate position at Resurrection, A United Methodist Church?
Have you often felt like you wanted your work to have meaning? Every day, Resurrection staff members are doing work that matters with people who care. Resurrection’s purpose since its conception in 1990 is to “build a Christian community where non-religious and nominally religious people are becoming deeply committed Christians.” Join our team and see how your contributions move the needle in transforming the World.
Resurrection has an opening for a Café Sales Associate in our Locations division! The position is part-time, non-exempt and is located at the Leawood campus at 13720 Roe Ave. Standard hours would include Monday-Thursday 11:30am-2:30pm, for a total of 12 hours per week. Please see below for a full job description.
Job Summary
The Café Sales Associate is responsible for maintaining outstanding customer service, generating sales, and merchandising.
Essential Responsibilities and Expectations :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position-Specific
- Assist in daily coffee and food service operations; efficiently operate Point of Sale (POS) system.
- Efficiently prepare all items offered in the café while following established café procedures.
- Prepare and ensure all internal catering orders are acknowledged, prepared, and delivered to the church’s ministries with excellent quality and on a timely basis.
- Model behavior with respect to excellence in customer service, selling skills, merchandising, housekeeping, and stock maintenance.
- Ensure that requirements for appropriate sanitation and safety levels in respective area are met.
- Maintain an attractive, inviting space which encourages congregants to fellowship and purchase quality products.
- Help with periodic inventory of café supplies as well as Year End Inventory.
- Maintain staff, volunteer, and guest relationships positively. Other duties as assigned.
Competencies
- Adapting – remains flexible and modifies behaviors quickly to help the church meet the dynamic needs of congregants and employees.
- Following Processes – gets work done as effectively and efficiently as possible by following optimal processes.
- Orchestrating – ensures everyone works together to achieve the same goal of staging seamless, coherent user experiences.
- Problem Solving – makes good decisions quickly, solves problems effectively to help move the church forward.
- Resourcing – secures and deploys resources as effectively and efficiently as possible. Team Building – forms highly effective teams, whether supervised or informal, where individuals with diverse skills achieve ambitious goals.
- Qualifications
- High School education preferred.
- Ability to complete basic math functions.
- Experience in food and customer services and/or a coffee shop are preferred.
- Experience in email and word processing functions.
- Physical ability: Must be able to physically lift, push, or pull up to 40 pounds and able to stand for up to 6-8 hours.
- Capable of maintaining hours, which will include Weekdays, weekends, evenings as needed.
- Proven Results in customer service skills, dependability.
