What are the responsibilities and job description for the Bike Sales Coordinator position at Retail Concepts, Inc.?
Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.
SUMMARY
Our Sun & Ski store is seeking a driven Bike Sales Coordinator. We are looking for candidates that have the passion and drive to be number one and to work in a team atmosphere! Here you'll lead a team whose central focus is revolutionizing the entire customer experience! In addition to managing and developing this winning team you will also streamline processes and cultivate an environment that is exciting, interactive, and fun for both customers and employees!
JOB RESPONSIBILITIES
- Responsible for ensuring that your team delivers exceptional Customer Service that is consistent and above and beyond the Customer's expectation.
- Provide the highest quality bike service and in a timely manner.
- Train & develop store team on selling strategies and continuous improvement.
- Develop creative plans and strategies to increase store sales through business analysis, action planning and consistent accountability.
- Maintain department visual presentation that is consistent with company standards and creates an inspiring shopping experience.
- Identify problems and opportunities and present viable solutions.
- Ensure employees follow company policies and procedures.
- Attend Bike Clinics in store and out of store to help enhance product knowledge.
- Promote Sun & Ski within local cycling community.
- Assist with various Bike/Cycling Events.
- Maintain communication with Store Manager (SM), District Manager (DM) and Home Office team to stay abreast of company initiatives
- Loss Prevention minimize inventory loss (internal, external and paper) and maintain accurate cash control.
REQUIREMENTS
- 1 years management experience; Ability to manage, motivate and develop.
- 2 years retail and or Bike Shop experience; Knowledge of business operations & shrink reduction.
- Talent in networking, recruiting, interviewing, training, and developing others.
- Exceptional interpersonal and communication skills for establishing and maintaining strong working relationships with Vendors, Buyers, Store Team and Upper Management.
- Must have organizational and time management skills, with ability to multi task.
- Analytical and problem-solving skills, as well as attention to detail a must.
- Outdoor Enthusiast: Passion for cycling activities, as well as, ski/snowboard, water sports, surf/swim, skate/skateboard and more!
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate Commission
Health, Vision, and Dental Insurance
Employer Paid Basic Life Insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid Time Off (PTO)
401 (k) Plan Company Match
Employee Purchase Discount
Company/Vendor sponsored Product Knowledge/Training Adventure trips
