What are the responsibilities and job description for the Sales Associate position at Retail Jewelry/repairs?
Job Summary
We are seeking a dedicated and detail-oriented Sales Associate to join our team. The ideal candidate will be responsible for enhancing customer experience and to drive and follow up on sales. This role requires a keen eye for detail and the ability to work efficiently in a fast-paced environment. Our Sales Associates play a crucial role in ensuring that our products meet high-quality standards before they reach our customers.
Duties
- Help customers as they come in. Show jewelry while gaining familiarity with the product.
- Effectively get to the root cause of why the customer has come to our store and assist them in getting to the finish line.
- Inspect finished products for quality assurance, ensuring they meet company standards.
- Maintain a clean and organized work area, ensuring repairs get to the correct place and are checked for quality assurance.
- Collaborate with team members to meet production goals and deadlines.
- Provide excellent customer service by addressing any product-related inquiries or concerns.
- The ability to look at customers broken jewelry and create a repair ticket, identifying what each piece needs and looking up the SKU numbers in our point of sale system.
- Utilize retail math skills to manage inventory levels and assist with stock replenishment. Gain proficiency with our point of sale system
Qualifications
- Previous experience in a retail environment is preferred, particularly in grocery stores or similar settings.
- Strong customer service skills with the ability to engage effectively with customers.
- Familiarity with Point of Sale (POS) systems and cash register operations is advantageous.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Ability to sell products effectively, demonstrating features and benefits during product demos.
- Attention to detail and a commitment to producing high-quality work.
- Willingness to learn new techniques.
Join us as a Sales Associate and contribute to delivering exceptional products that delight our customers!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Hours are 8:45am to 5:15pm Tuesday - Friday and 8:45am to 4:15pm Saturday
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Bangor, ME 04401 (Required)
Ability to Relocate:
- Bangor, ME 04401: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18