What are the responsibilities and job description for the Front Desk Receptionist position at Retail Mall?
Job Summary: We are looking for a friendly, professional, and organized Front Desk Receptionist to join our team. As the first point of contact for visitors, clients, and employees, you will play a vital role in creating a positive first impression and ensuring smooth day-to-day operations of our office. The ideal candidate will have excellent communication skills, a customer service mindset, and the ability to handle various administrative tasks with attention to detail.
Key Responsibilities:
- Greet and welcome visitors, tenants, and employees with a friendly and professional demeanor.
- Answer and direct incoming phone calls in a polite and efficient manner.
- Manage scheduling of appointments and meetings.
- Assist with mail and package distribution.
- Maintain a clean and organized front desk and reception area.
- Ensure that all office supplies are stocked and ordered as needed.
- Handle customer inquiries and provide general information about the company or services.
- Perform administrative duties such as filing, data entry, and other office tasks as required.
- Coordinate with various departments to ensure smooth communication and operational flow.
- Ensure that visitors sign in and out and are issued appropriate badges or passes.
Qualifications:
- High school diploma or equivalent (Associate’s degree preferred).
- Previous experience in a front desk or receptionist role is a plus.
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in MS Office (Word, Excel, Outlook) and general office equipment.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Strong organizational and time-management skills.
- Ability to maintain a professional appearance and demeanor at all times.
Preferred Skills:
- Experience with office management software or scheduling systems.
- Bilingual abilities are a plus.
Working Conditions:
- Monday-Friday
- Long sitting.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 25 – 32 per week
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $14 - $16